Privacy Policy

At Z Dental, your privacy is important to us. This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website, contact us, or receive care from our team

1. Who We Are

Z Dental is a dental practice based at:

1 Avenue Road, Newport, TF10 7EA, England

For the purposes of data protection law, we are the Data Controller.

If you have any questions about how we use your data, you can contact us at:

Z.dentalcare@outlook.com

01952 813766

2. What Information We Collect

We may collect and process the following personal data:

• Personal identification information: name, date of birth, address, telephone number, email address
• Health and medical information: dental records, medical history, referral details
• Payment information (for private services): billing details and card information (where applicable)
• Website usage information: IP address, browser type, pages visited (via cookies and analytics)

3. How We Use Your Information

We process your information in order to:

• Provide you with safe, effective dental care
• Manage appointments, reminders and patient communication
• Process payments for private treatment
• Refer you to other healthcare professionals (with your consent)
• Respond to enquiries and improve our website
• Comply with legal and regulatory requirements

4. Sharing Your Information

We will never sell your data. We may share your personal data with:

• Other healthcare providers involved in your care
• NHS and regulatory bodies, where required by law
• Dental laboratories, for custom appliances or restorations
• IT service providers who help us manage our systems (under strict confidentiality agreements)

5. How We Protect Your Data

We take data security seriously. All personal data is stored securely using encrypted systems and protected by appropriate technical and organisational measures.

Access is restricted to only those who need it to deliver your care or support our services.

6. How Long We Keep Your Data

We retain your dental records and associated data in accordance with legal and professional requirements. This is typically for at least 11 years or until a child patient turns 25, whichever is longer.

For marketing enquiries or web forms, data is only held for as long as necessary to respond or follow up.

7. Your Rights

You have the right to:

• Access a copy of the personal data we hold about you
• Request correction of inaccurate data
• Request erasure of data, in certain circumstances
• Object to or restrict certain types of data processing
• Withdraw consent for marketing at any time
  

To exercise any of these rights, please contact us using the details above.

8. Cookies and Website Usage

Our website uses cookies to help us improve your experience and understand how visitors use our site. You can manage your cookie preferences through your browser settings.

For more details, please refer to our Cookie Policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in the law or our practices. The most recent version will always be posted on this page with the updated date.