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Need Help Now? We're Here for You

Dental pain and emergencies can happen when you least expect them, and when they do, we’re here to help. At Z Dental, we offer same-day and urgent appointments for patients who are experiencing dental problems that can’t wait. Whether it’s a toothache, broken tooth, swelling, or a lost filling or crown, our team will do everything we can to see you quickly, relieve your discomfort, and get you back on track.

Contact details

01952 813766

Opening Hours
MONDAY 9:00am - 5:00pm
TUESDAY 9:00am - 5:00pm
WEDNESDAY 9:00am - 5:00pm
THURSDAY 9:00am - 5:00pm
FRIDAY 9:00am - 5:00pm
SATURDAY Closed
SUNDAY Closed

Dental Emergency Care

Is It an Emergency?

If you’re in pain, experiencing swelling, or have damaged or lost a tooth, it could be a dental emergency. Common signs include: severe toothache, facial swelling, a broken or knocked-out tooth, uncontrolled bleeding, or signs of infection like a bad taste or fever.

If you’re unsure, call the practice, we’ll assess your symptoms and let you know if you need urgent care.

If it hurts, feels wrong, or won’t go away, don’t wait. We’re here to help.

Woman experiencing intense headache, holding head with eyes closed

Dental Emergency Care

Steps to Take Immediately

Severe Toothache

Severe toothache can be more than just a temporary discomfort, it may be a sign of something serious, such as an infection, abscess, or nerve involvement. If you’re experiencing persistent, throbbing or sharp pain that doesn’t go away, especially if it worsens when lying down or interrupts your sleep, it’s important to act quickly. Other signs to watch for include swelling around the tooth, jaw, or face; pain when biting or chewing; lingering sensitivity to hot or cold; a bad taste or smell in the mouth; or symptoms of infection such as fever or general fatigue.

  • Call the practice as soon as possible, we’ll assess your symptoms and book an emergency appointment if needed

  • Rinse your mouth with warm salty water to help ease discomfort and reduce bacteria

  • Take over-the-counter pain relief, following dosage instructions

  • Avoid very hot, cold, or sugary foods and drinks that may worsen the pain

  • Keep your head elevated, even while resting, to reduce pressure and throbbing

  • Do not apply aspirin directly to the tooth or gum, this can damage soft tissue

Broken, Chipped, or Knocked-Out Tooth

Accidents happen, and when they involve your teeth, quick action can make all the difference. A broken or chipped tooth may cause sharp edges, pain when biting, or sensitivity to hot and cold. In more serious cases, you may see visible cracks, bleeding from the gum, or parts of the tooth missing. A knocked-out tooth is a true dental emergency and requires immediate attention. If treated promptly, it may be possible to save and reattach the tooth, especially in the case of a permanent adult tooth.

  • Call the practice right away, we’ll guide you and arrange an emergency appointment as soon as possible

  • For a chipped or broken tooth, rinse your mouth gently with warm water to keep the area clean

  • If you have the broken piece, bring it with you to your appointment, stored in a clean container

  • If a tooth has been knocked out, pick it up by the crown (the white part), not the root

  • If the tooth is clean, try to place it back in the socket and gently bite down on a tissue to hold it in place

  • If you can’t reinsert it, store the tooth in milk or saliva and bring it to the practice immediately

  • Apply a cold compress to reduce swelling and discomfort

  • Avoid eating or drinking on that side of your mouth until seen by a dentist

Swollen Gums, Face, or Jaw (Signs of Infection)

Swelling in the mouth, jaw, or face is often a sign of an underlying infection and should never be ignored. This can happen as a result of a dental abscess, gum infection, or a tooth with deep decay. You may notice the area feels tender or painful to touch, your face looks visibly swollen on one side, or there’s a throbbing ache that spreads to your jaw or ear. Other signs of infection may include a bad taste in your mouth, discharge near a tooth or gum, difficulty opening your mouth fully, and feeling generally unwell or feverish.

  • Contact the practice as soon as possible, swelling may indicate a serious infection that needs urgent treatment

  • Do not apply heat to the swollen area, as this may worsen the infection

  • Take over-the-counter pain relief, following dosage instructions

  • Rinse your mouth gently with warm salty water to help reduce bacteria (but do not use mouthwash unless advised)

  • Keep your head elevated, especially while resting, to help reduce swelling

  • Avoid pressing or poking the swollen area as this can spread the infection

  • If the swelling is affecting your breathing, swallowing, or vision, seek immediate medical attention or go to A&E

Bleeding That Won’t Stop

Persistent bleeding in the mouth, whether from the gums, tongue, or after a dental procedure, can be a sign that something isn’t healing properly or that there may be an underlying issue. If the bleeding is heavy, continues for more than 15 minutes, or keeps returning despite applying pressure, it should be treated as a dental emergency. You may also notice swelling, pain, or a metallic taste in the mouth, and in some cases, this can be linked to infection or trauma.

  • Stay calm and contact the practice straight away, we’ll advise you on what to do and arrange an emergency appointment if needed

  • Apply firm, constant pressure using a clean gauze or cloth directly to the area for 15–20 minutes

  • Avoid rinsing or spitting forcefully, as this can dislodge clots and prolong bleeding

  • Sit upright and keep your head elevated, avoid lying flat

  • Do not smoke, drink alcohol, or use mouthwash, as these can interfere with healing

  • Avoid hot food or drinks until the bleeding has stopped completely

  • If bleeding continues beyond 30 minutes, becomes heavy, or you feel lightheaded, seek urgent medical attention

Oral Abscess

An oral abscess is a painful, often serious infection that develops around the root of a tooth or in the gums. It usually forms as a result of untreated decay, gum disease, or trauma to the mouth. Signs of an abscess include intense, throbbing pain, swelling in the gum or face, a visible lump or boil near a tooth, a bad taste in the mouth, or pus draining from the gum. You may also experience fever, difficulty swallowing, or a general feeling of being unwell. Left untreated, an abscess can spread quickly and lead to more serious health problems.

  • Call the practice immediately, oral abscesses require urgent dental care to drain the infection and relieve pressure

  • Rinse your mouth gently with warm salty water to help clean the area and soothe discomfort

  • Take over-the-counter pain relief, following dosage instructions

  • Avoid pressing or poking the swollen area, as this can worsen the infection or cause it to spread

  • Keep your head elevated to reduce throbbing and pressure

  • Do not try to burst the abscess, this can lead to further infection

  • If you experience severe swelling, difficulty breathing or swallowing, or feel very unwell, seek immediate medical attention

Lost or Broken Fillings, Crowns & Veneers

Losing or damaging a filling, crown, or veneer might not always be painful, but it can leave the tooth exposed, sensitive and more vulnerable to further damage or decay. You might notice sharp edges, food getting stuck, increased sensitivity to temperature, or even feel the restoration come loose in your mouth. While it may not seem like an emergency at first, prompt attention is important to protect the tooth and restore comfort.

  • Contact the practice as soon as possible, we’ll book you in to repair or replace the restoration before further damage occurs

  • Keep the area clean by rinsing gently with warm salty water, especially after eating

  • Avoid chewing on that side of your mouth until you’ve seen the dentist

  • If you still have the crown, veneer or filling, store it safely and bring it with you to your appointment

  • Use dental wax (available at most pharmacies) to cover any sharp edges and protect your tongue or cheeks

  • Take over-the-counter pain relief, following dosage instructions

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